Job Title
System Credit Balance Investigator I System Cash & Refunds I Gainesville
Job ID
110806
Location
UF Health Shands
Full/Part Time
1-Full-Time
Regular/Temporary
Regular
Job Title
System Credit Balance Investigator I System Cash & Refunds I Gainesville
Posted FTE
1.00 = 40 Hours
Driver Status
Not a Driver
Pay Plan
SHN
Minimum Pay Rate-Hourly
18.050000
Midpoint Pay Rate-Hourly
21.325000
Department
System Cash & Refunds
Shift Hours
8:00 AM TO 5:00 PM
Days of Week
MON - FRI
Pay Grade
7

Job Opening Summary

 

Ensures hospital billing (HB) integrity for healthcare system by accurately reviewing, researching, analyzing, and validating credit balances within Epic HB Resolute. Responsible for credit balance resolution by processing refunds for third party payers and patients, payment transfers, charge corrections, and/or adjustments. Stays current on all Managed Care contracts for all campuses. Knowledgeable of payor policies and claims processing, including but not limited to, coordination of benefits. Complies with state and federal statutes and regulatory agencies; Meet industry and productivity standards.

Job Opening Qualifications

 

Minimum Education and Experience Requirements::
High school graduate required. Prefer some college level business, finance, or accounting courses. Four years of general clerical experience with one-year minimum experience in hospital business setting dealing with finance, accounting, or collection systems. May substitute years of experience with Four-year degree may substitute for 3 years clerical experience and one-year experience in business setting. A two-year degree may substitute for one year’s experience in a business setting. Must be organized, excellent communication and problem-solving skills.  Must have above average math skills and be keyboard and calculator proficient.  Must be able to adapt quickly in high volume, fast-paced environment.

Motor Vehicle Operator Designation::
Employees in this position:
Will not operate vehicles for an assigned business purpose

Licensure/Certification/Registration::
None